What is MailScanner?

MailScanner is software that automatically scans all incoming and outgoing email on campus for viruses and suspicious attachments. MailScanner uses a Unix version of VirusScan to detect viruses. VirusScan is updated hourly to make sure the latest virus definition (DAT) files are used.

I keep getting emails with {VIRUS?} in the subject line. What does it mean?

When you get an email with {VIRUS?} in the subject line, it means that MailScanner has detected a virus or suspicious attachment in your email and has either cleaned or quarantined it.

Do you block email with MailScanner?

At the present time MailScanner has been configured to block (that is, delete) email messages infected with all variants of the following viruses: SirCam, Klez, Yaha, Sobig, Bugbear, Dumaru, Holar, Bagle, Mydoom, and Netsky.

Why not block all viruses?

The current policy at Information Technologies is to block any virus that exceeds 300 detections per day on MailScanner and that is capable of sending infected messages using its own SMTP (Simple Mail Transport Protocol) engine. So far, only a few viruses have met these two requirements. These viruses however constitute the vast majority of the detections on MailScanner.

What is antivirus software?

Antivirus software is a program that either comes installed on your computer or that you purchase and install yourself. It helps protect your computer against most viruses, worms, Trojan horses, and other unwanted invaders that can make your computer "sick." Viruses, worms, and the like often perform malicious acts, such as deleting files, accessing personal data, or using your computer to attack other computers.

Why should I use antivirus software?

You can help keep your computer healthy by using antivirus software. Remember to update your antivirus software regularly. These updates are generally available through a subscription from your antivirus vendor.

Is antivirus software the same as antispyware software?

No. Antivirus software helps protects against viruses. Antispyware software helps protect against spyware and other unwanted software. Some security services help protect against viruses and spyware, such as Windows Live OneCare. To help protect against spyware, try Windows Defender. Windows Defender comes with Windows Vista. If you use Windows XP SP2, you can download Windows Defender for no charge.

How do I tell if I already have antivirus software on my computer?

Check the Programs list on the Start menu and look for an antivirus program, such as Windows Live OneCare. Many major computer manufacturers include at least a trial version of a popular antivirus software package, such as McAfee or Symantec. But just because the software is installed, doesn't mean it's "turned on," or being updated regularly.

Where can I get antivirus software if I don't have it installed?

If you don't have antivirus software installed, you can get it from one of several companies. Microsoft offers a service called Windows Live OneCare which helps protect your computer from many different kinds of threats. It also helps you back up your important documents in case of emergency and runs regular tune-ups to help your computer run smoothly. For special offers on other antivirus and firewall packages, visit our Security software: Downloads and trials page.

How much does Windows Live OneCare cost?

Windows Live OneCare PC care subscription service costs $49.95 (MSRP) per year for up to 3 computers, offering you the value of protection and maintenance all in one solution. Right now, you can try the service for free by signing up for the free trial.